Privacy Policy

We collect the information you provide when you contact us, request a booking or create an account — such as your name, phone number, email address and service location. We also collect basic technical data such as device type and pages visited to keep the platform secure and improve performance.

Your information is used to deliver and confirm the services you request, to communicate with you about bookings, to provide customer support, to prevent fraud and to improve our products. We do not sell your personal information.

To fulfil a booking we share only the details a vetted partner needs — for example a service address and contact number for a cleaning team or driver. Partners are contractually required to protect that information and use it only for the booking.

We retain personal information for as long as needed to provide services and meet legal obligations, then delete or anonymise it. We apply access controls, encrypted transport and internal review processes appropriate to the sensitivity of the data.

You may request access to, correction of, or deletion of your personal information, and you may object to certain processing. Contact info@movanaafrica.co.tz and we will respond within a reasonable period.

Questions about this policy can be sent to info@movanaafrica.co.tz or by phone on 0678 751 412.