Terms of Service
The agreement between you and Movana Africa Ltd.
Last updated: 1 August 2026
1. Acceptance of terms
By using the Movana website or mobile application you agree to these terms. If you do not agree, please do not use the platform.
2. Our role
Movana connects customers with vetted third-party providers of housing, transport and cleaning services. Unless stated otherwise, the service itself is delivered by the partner, while Movana verifies listings, facilitates booking and provides support.
3. Bookings and payments
Prices shown are indicative until a booking is confirmed by our support desk. Payment terms, deposits and any applicable taxes are disclosed before you confirm.
4. Cancellations
Cancellation windows vary by service and partner and are communicated at booking. Where a partner fails to deliver a confirmed service, we will work to reassign it or arrange a refund.
5. Acceptable use
You agree not to misuse the platform, submit false information, harass partners or attempt to interfere with the security of our systems.
6. Liability
To the extent permitted by Tanzanian law, Movana's liability is limited to the value of the affected booking. Nothing in these terms excludes liability that cannot lawfully be excluded.
7. Contact
For questions about these terms, contact info@movanaafrica.co.tz or 0678 751 412.